Privacy Policy

Greenleaf Assessments Ltd is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have developed this GDPR Notice to explain how we collect, use, share, and protect your data.

We are registered with the Information Commissioner's Office (ICO) as a data controller.

Company Name: Greenleaf Assessments Ltd
Registered Office: 33 Grange Crescent, Chigwell, Essex, IG7 5JD
Email: info@greenleaf-assessments.com
ICO Registration Number:   ZB911584 

We only collect and process personal data necessary for the purposes of providing our services, such as energy assessments, EPC certificates, and related property services. Your data will never be sold or shared for marketing purposes without your explicit consent.

For more information, please refer to our full Privacy Policy below.

Greenleaf Assessments Ltd ("we", "us", or "our") is a provider of energy assessment and certification services. This privacy policy explains how we use your personal data when you visit our website, contact us, or use our services.

We may collect and process the following types of personal data:

• Identity Data: Full name, title
   
• Contact Data: Address, email, phone number
   
• Property Information: Details of the property being assessed
   
• Payment Data: Card or bank transaction details (processed securely via third-party payment gateways)
   
• Technical Data: IP address, browser type, device type (via website analytics)
   
• Communication Data: Any correspondence or enquiries made through our website or email
   

We use your data to:

• Provide energy assessments and related services
   
• Process bookings and payments
   
• Communicate with you regarding your order
   
• Comply with legal obligations (e.g., HMRC or regulatory authorities)
   
• Improve our website and customer experience
   

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

• Contractual Obligation – to fulfil a service you have requested
   
• Legal Obligation – to meet legal or regulatory requirements
   
• Legitimate Interests – to improve services and manage business operations
   
• Consent – for marketing or promotional communications (you can opt out at any time)
   

We only share your data with:

• Accreditation bodies (for the registration of certificates)
   
• Professional contractors or assessors working on our behalf
   
• Service providers (e.g., IT, payment processors) under strict data protection agreements
   
• Legal authorities when required by law
   

We do not sell or rent your data to third parties.

We store data securely using password-protected systems and encrypted communications. Access is restricted to authorised personnel only.

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

You have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request erasure (in certain circumstances)
   
• Object to processing or request restriction
   
• Request transfer of your data (data portability)
   
• Withdraw consent where applicable
   

To exercise any of these rights, please contact us at info@greenleaf-assessments.com

Our website may use cookies to improve your browsing experience and collect anonymised traffic data. You can control or disable cookies through your browser settings.

If you have any concerns about your personal data, you can contact us at info@greenleaf-assessments.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/

We may update this policy from time to time. Any changes will be posted on this page with the updated revision date.

Last updated: June 2025